Getting IT Help

  • All IT help requests should go through College of Engineering, Engineering Technology Services (ETS):

  • All other help requests such as email issues or software download are handled by the OCIO IT Service Desk, available online at or by phone at 614-688-4357 (8-HELP on campus).

  • All Facilities / Door / Buck-ID access request forms should be completed in person in BE392 during normal business hours. DO NOT SEND Buck-ID information via the ticketing system or email.

  • Support staff are located in BE392 during normal business hours.